About the book

Few other topics are as pressing to policy makers, business leaders and the risk management community than the secure and compliant management of social media in business today. Social Media Risk and Governance is a practical guide to the key components and considerations which make up a good social media governance strategy, spanning both external communications channels such as Facebook, Twitter and LinkedIn, as well as enterprise social networks within an organization.

Written by social media risk and governance expert Phil Mennie, Social Media Risk and Governance addresses the key concepts professionals in information security, marketing, compliance and risk management need to take into account in their daily practice, guiding us through policy evaluation and planning on social media and information security and fraud risks, to how to respond to a crisis or to archive data. Featuring examples from companies such as BP, MasterCard, Netflix, PwC, Silk Road UBS and Yelp, the book is designed to promote cross-functional working between professional users of social media, acknowledging the impact of these technologies across the business and the interaction of the various stakeholders when planning new activities to effectively harness the power of social media safely and successfully for their organization.

Phil asks the tough questions and he has plenty of good answers. He is a good navigator through the potential hazards that social media presents to large organisations. Buy this book and don't just pass it on to compliance. These issues matter to the whole organisation.
Justin Hunt, Founder, The Social Media Leadership Forum

16 Case studies

44 Figures

3 Checklists

Phil Mennie

About the author

Phil Mennie is PwC's Global Social Media Risk and Governance leader, helping his clients harness the power of social media through good governance and risk management. His expertise stems from experience using web technology to better manage financial and operational data. He has led engagements across a broad range of industries, including banking and finance, where he led the development of a secure web-based payment system and a large scale customer-facing web application to capture trade data. Phil speaks at a range of social media and data conferences in the UK and Europe.

Phil Mennie's book has never been more timely, and I've not come across a more comprehensive, accessible and example-loaded book as this. This has to be the indispensable guide in this important area.
Paul Levy, Senior Research Fellow at the University of Brighton's Centre for Research in Innovation Management (CENTRIM) and author of Digital Inferno

Social Media Risk and Governance: Managing Enterprise Risk

Phil Mennie (Author)

Paperback: 256 pages
Publisher: Kogan Page; 1 edition (3 Oct. 2015)
Language: English
Dimensions: 234x156
ISBN-10: 0749474572
ISBN-13: 978-0749474577

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